Metamodel

Introduction

This is a detailed overview of the Orthogramic Business Architecture Metamodel. The metamodel is comprised of business architecture domains. These domains are essential for developing strategic plans, managing organizational policies, defining capabilities, optimizing value streams, engaging stakeholders, managing initiatives, overseeing product development, and tracking performance. By understanding and utilizing the metamodel and the domains it contains, users can enhance organizational alignment, efficiency, and effectiveness.

Metamodel Domains

Organization

An organization represents the structured entity within which activities and value delivery occur to achieve strategic objectives. It encompasses the interconnected units, roles, and responsibilities that enable the flow of value to customers, stakeholders, or outcomes. By analysing the organization's structure and its alignment with stakeholder needs, inefficiencies can be identified, improvements prioritised, and processes optimised to meet strategic priorities.

Organization Units

Within an Organization, an organization unit represents a sub-division or entity within an organization that focuses on specific functions, processes, or objectives to contribute to overall organizational goals. These units often act as operational or strategic building blocks, enabling the organization to deliver value effectively. These can also include committees and Minsters.

Strategy

Strategies are sections or statements that describe planned or ongoing initiatives, objectives, or frameworks aimed at achieving specific outcomes.

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Stakeholders

Stakeholders represent the individuals, groups, or entities that influence or are influenced by the value delivered within an organization. They are central to defining outcomes, shaping priorities, and driving alignment with organizational objectives. By focusing on stakeholder needs and expectations, organizations can identify inefficiencies, optimise engagements, and ensure strategic goals are met.

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Capabilities

Capabilities are core organizational functions that serve as a bridge between strategy and execution, enabling organizations to align their goals with day-to-day operations.

Value Streams

Value Streams transform inputs into valuable outcomes for stakeholders. A Value Stream represents an end-to-end series of activities that creates value, whether for external customers (like patients and communities) or internal stakeholders.

Value Stream Stages

Value Stream Stages are the sequential steps or phases within a value stream, each contributing to the transformation of inputs into valuable outcomes for customers, stakeholders, or the organisation. They represent distinct, interdependent activities that collectively deliver value as part of the overarching value stream. Each stage is characterised by specific inputs, outputs, processes, and performance indicators that define its contribution to the value stream's objectives. While Value Streams encapsulate the end-to-end flow of activities required to deliver a complete product, service, or outcome, Value Stream Stages focus on the granular components or steps within that flow.

Products

Products are distinct, tangible or intangible offerings created, developed, or delivered by an organization to address specific customer or stakeholder needs. Unlike services, which are activities or processes performed to deliver value, products are self-contained items or solutions that provide value independently or as part of a broader portfolio. Products are typically characterised by defined features, lifecycle stages, and measurable performance, whereas services are ongoing engagements or processes. To differentiate a product from a service: Product: Refers to a tangible or intangible deliverable that serves as a standalone solution to meet specific needs. Products are defined by their features, lifecycle stages, and ability to deliver measurable outcomes independently of ongoing interaction. Examples include software applications, physical goods, or digital tools. Service: Represents an activity or process performed to create or enhance value, often involving direct interaction and collaboration with customers or stakeholders. Services are dynamic, relying on real-time execution or customisation to address specific requirements. Examples include consulting, technical support, or training sessions. This distinction emphasises that products provide self-contained value, while services are centred around interactions and processes that generate or support value.

Services

Services represent the distinct offerings or activities that contribute to delivering value to a customer, stakeholder, or organizational outcome. They illustrate how value is generated and flows through an organization, connecting strategic objectives to tangible deliverables. By focusing on outcomes and stakeholder needs, services enable organizations to identify inefficiencies, optimise service delivery, and ensure alignment with strategic priorities. Keywords to look for include: Services, Offerings, Process, Flow, Customer Journey, and Outcome. To differentiate a service from a product: Service: Represents ongoing activities or processes performed to deliver value. Services are characterised by interaction and experiences, often requiring real-time execution and collaboration with customers or stakeholders. Examples include consulting, maintenance, or training. Product: Denotes distinct, tangible or intangible offerings designed as self-contained solutions. Products are characterised by defined features, lifecycle stages, and measurable performance. Examples include software, devices, or pre-packaged solutions. This distinction clarifies that while products are standalone deliverables, services focus on the processes and experiences leading to value generation.

Information

Information represents the critical data and insights that enable and support the flow of value within a value stream. It encompasses the structures, relationships, and contexts that connect strategic objectives to actionable outcomes. By focusing on the management and utilisation of information aligned with stakeholder and organizational needs, organizations can identify gaps, enhance data quality, and ensure alignment with strategic priorities.

Performance

Performance represents the measurable outcomes and effectiveness of activities within a value stream that contribute to delivering value to a customer, stakeholder, or organizational outcome. It evaluates how efficiently value is generated and flows through an organization, connecting strategic objectives to tangible deliverables. By focusing on performance metrics and stakeholder expectations, organizations can identify inefficiencies, improve operational effectiveness, and ensure alignment with strategic priorities. Within Performance are Performance KPIs.

Performance KPIs

Performance KPIs represent the quantifiable metrics used to measure the outcomes and effectiveness of activities within a value stream. They highlight how value is delivered and tracked across an organization, connecting strategic objectives to tangible results. By focusing on these KPIs and their alignment with stakeholder and organizational goals, organizations can identify inefficiencies, monitor progress, and optimise processes to ensure strategic priorities are met.

Initiatives

Initiatives represent the focused efforts or projects undertaken to deliver value to a customer, stakeholder or organizational outcome. They illustrate how value is created and delivered within specific areas of an organization, connecting strategic objectives to tangible outcomes. By focusing on results and stakeholder needs, initiatives enable organizations to identify inefficiencies, prioritise efforts, and ensure alignment with strategic priorities. Within Initiatives is a hierarchy of Initiatives > Programs > Projects.

Programs

Programs are sub-elements of initiatives and consist of interrelated projects or activities that collectively contribute to achieving a set of strategic objectives. They focus on coordination, governance, and the allocation of resources across multiple projects to ensure alignment with overarching organizational goals.

Projects

Projects are the smallest functional units within a program, focusing on specific deliverables, outcomes, or objectives. They are characterised by a defined scope, timeline, and allocation of resources. Projects ensure the execution of strategic goals by turning broader program objectives into actionable tasks.

Policy

Policies are formal statements or principles established by an organization to guide decision-making and operational behaviour. They serve as the foundation for governance and compliance, ensuring alignment with strategic objectives and regulatory requirements. Unlike processes, which detail how activities are performed, policies establish the rules and frameworks under which those processes operate. A strategy describes 'what we want to achieve and how we plan to achieve it' while a policy describes 'what rules must be followed during strategy execution'. Strategies drive change and future outcomes while policies ensure consistent governance and compliance.

 

 

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