Stakeholder detail

Introduction

Each Stakeholder Detail page provides a comprehensive view of one relevant stakeholder, detailing their roles, responsibilities, and interests. This ensures effective communication and engagement strategies. It is reached from Business Architecture > Stakeholder.

Page description

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Stakeholder attributes

Domain	Attribute	Description	Example
Stakeholders	Title	The name or title of the stakeholder.	Customers
Stakeholders	Description	A detailed explanation of the stakeholder group.	Individuals or entities that purchase and use the organization's products.
Stakeholders	Role	Defined responsibilities and interests of the stakeholder.	Provide feedback, influence product development
Stakeholders	Organizational Unit	The organizational unit(s) to which the stakeholder is linked.	Sales and Marketing
Stakeholders	Engagement Strategies	Plans to communicate and interact with stakeholders.	Regular surveys, customer support
Stakeholders	Interest Levels	Degree of influence and interest each stakeholder has in organizational activities.	High influence, high interest
Stakeholders	Inputs	Resources or information stakeholders provide to the organization.	Feedback, purchase data
Stakeholders	Outputs	Benefits or outcomes stakeholders receive from the organization.	Products, support services
Stakeholders	Dependencies	Other stakeholders, processes, or systems that the stakeholder depends on.	Customer support team, product development
Stakeholders	Related Stakeholders	Stakeholders that are related or linked to this stakeholder.	Suppliers, partners
Stakeholders	Performance Indicators	Metrics used to measure the effectiveness of stakeholder engagement.	Customer satisfaction score, net promoter score
Stakeholders	Risks	Potential risks associated with stakeholder engagement.	Negative feedback, customer churn
Stakeholders	Improvement Opportunities	Areas where stakeholder engagement can be enhanced or improved.	Improved communication channels, personalized support
Stakeholders	Strategic Alignment	How the stakeholder aligns with the organization's strategic goals and objectives.	Supports the strategic goal of increasing customer loyalty
Stakeholders	Stakeholder Requirement	A need or expectation from individuals or groups that have an interest in the organization's activities.	User Authentication ensures secure and reliable access to systems for users.
Stakeholders	Parent	A high-level capability that encompasses multiple sub-capabilities or child capabilities. It represents a broad area of business functionality.	Customer Management
Stakeholders	Child	A specific capability that falls under a broader parent capability. It represents a more granular aspect of business functionality.	Customer Onboarding

Stakeholder requirements Element

Element	Sub-Element	Description	Example
Stakeholder Requirements	Title	The name or title of the stakeholder requirement.	User Authentication
Stakeholder Requirements	Description	A detailed explanation of the stakeholder requirement.	Requirement for secure and reliable authentication mechanisms for users.
Stakeholder Requirements	Purpose	The intended purpose or benefit of the stakeholder requirement.	To ensure security and protect user data.
Stakeholder Requirements	Owner	The individual or team responsible for fulfilling the requirement.	Security Team
Stakeholder Requirements	Organizational Unit	The organizational unit(s) impacted by the requirement.	IT, User Experience
Stakeholder Requirements	Acceptance Criteria	The criteria for accepting the stakeholder requirement.	Successful login without security breaches, Multi-Factor Authentication enabled
Stakeholder Requirements	Dependencies	The dependencies related to the stakeholder requirement.	Integration with existing security infrastructure, User Training
Stakeholder Requirements	Regulatory Compliance	The regulatory requirements associated with the stakeholder requirement.	GDPR, HIPAA