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Relevance: Users determine how closely the domain data aligns with the Organization's strategic goals. Ratings range from "Very High" (direct alignmentmeets/exceeds Level 5 standards) to "Very Low" (minimal supportmeets Level 1 standards), with an option for "Incomplete" if no relevant data exists.
Quality: This assesses the documentation's adherence to industry standards, specifically ISO 9001 for documents. Ratings span from "Very High" (meets/exceeds Level 5 standards) to "Very Low" (meets Level 1 standards), with "Incomplete" indicating non-compliance with any standard. For details, see: https://orthogramic. atlassian.net/wiki/spaces/OUG/pages/edit-v2/233078785?draftShareId=13f5f7a2-d3bb-4d7d-bee5-6647f2aeed12#Assessing-document-quality-in-terms-of-ISO-9001
Quantity: Users evaluate the comprehensiveness of the documentation against ISO 9001 for documents requirements. The scale goes from "Very High" (surpassing meets/exceeds Level 5 requirementsstandards) to "Very Low" (meeting Level 1 requirements), with "Incomplete" for insufficient documentation.
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This is an example of advanced criteria analysis during document editing.
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Assessing ISO 9001 document quality
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Review Structure and Content
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Regulatory Requirements: Ensure the document complies with relevant regulatory and statutory requirements.
Quality assessment criteria
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Category
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Subcategory
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Description
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Yes/No
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Structure and Content
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Quality Manual
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Included and comprehensive
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Quality Policy and Objectives
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Clearly stated
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Procedures and Work Instructions
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Detailed and complete
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Control of Documented Information
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Approval
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Document approved for use
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Review and Update
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Regularly reviewed and updated
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Identification and Distribution
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Clearly identified and appropriately distributed
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Accessibility and Storage
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Accessibility
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Easily accessible to relevant personnel
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Storage and Protection
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Properly stored and protected
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Retention and Disposal
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Retention
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Retained for required period
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Disposal
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Proper disposal procedures in place
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Accuracy and Currency
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Accuracy
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Accurate and error-free
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Currency
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Up-to-date with recent changes
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Compliance
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Regulatory Requirements
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Assessing ISO 9001 document quantity
Scope Coverage: Does the document comprehensively cover the required subject matter?
Detail Level: Is the information detailed enough to ensure clarity and consistency?
Process Completeness: Does it provide complete workflows and process instructions as required by ISO 9001?
Supporting Documentation: Are all referenced or supporting materials included and correctly linked?
Normalisation
Normalisation is a critical step in Document Criteria Analysis to ensure consistency and fairness when evaluating documents with different characteristics. It standardises raw scores across multiple criteria, making them comparable within a unified scale. This approach aligns with the methodology used in Document Weighting to provide balanced and reliable document assessments.
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The normalised criteria scores serve as inputs for Document Weighting, ensuring the weighted score computation remains consistent across document evaluations.
By normalising scores before weighting, the document evaluation process maintains robustness, preventing bias due to variations in document characteristics.
Example
Document | Raw Score (Criterion A) | Normalised Score (Min-Max) |
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Doc 1 | 30 | 0.25 |
Doc 2 | 50 | 0.75 |
Doc 3 | 40 | 0.50 |
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