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Table of Contents
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This is an example of advanced criteria analysis during document editing.

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Assessing document quality in terms of ISO 9001

Review Structure and Content

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  1. Regulatory Requirements: Ensure the document complies with relevant regulatory and statutory requirements.

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Quality assessment criteria

Category

Subcategory

Description

Yes/No

Structure and Content

Quality Manual

Included and comprehensive

Quality Policy and Objectives

Clearly stated

Procedures and Work Instructions

Detailed and complete

Control of Documented Information

Approval

Document approved for use

Review and Update

Regularly reviewed and updated

Identification and Distribution

Clearly identified and appropriately distributed

Accessibility and Storage

Accessibility

Easily accessible to relevant personnel

Storage and Protection

Properly stored and protected

Retention and Disposal

Retention

Retained for required period

Disposal

Proper disposal procedures in place

Accuracy and Currency

Accuracy

Accurate and error-free

Currency

Up-to-date with recent changes

Compliance

Regulatory Requirements

Compliant with relevant regulations

Normalisation

Normalisation is a critical step in Document Criteria Analysis to ensure consistency and fairness when evaluating documents with different characteristics. It standardises raw scores across multiple criteria, making them comparable within a unified scale. This approach aligns with the methodology used in Document Weighting to provide balanced and reliable document assessments.

Purpose of Normalisation

  • Standardises Scores: Adjusts document criteria scores to a common scale.

  • Ensures Fair Comparisons: Allows documents of varying lengths, complexity, and relevance to be assessed equitably.

  • Enhances Consistency: Aligns document evaluations with the weighting model used in Document Weighting.

Normalisation Methodology

The normalised score for each document criterion is computed using the Min-Max normalisation formula:

Where:

  • is the raw score for a criterion.

  • and are the minimum and maximum scores across all documents for that criterion.

  • results in a value between 0 and 1, ensuring comparability.

Alternatively, Z-score normalisation may be used for datasets where distributions vary significantly:

Where:

  • is the mean score.

  • is the standard deviation.

  • This method ensures scores follow a standard normal distribution with a mean of 0 and a standard deviation of 1.

Integration with Document Weighting

  • The normalised criteria scores serve as inputs for Document Weighting, ensuring the weighted score computation remains consistent across document evaluations.

  • By normalising scores before weighting, the document evaluation process maintains robustness, preventing bias due to variations in document characteristics.

Example

Document

Raw Score (Criterion A)

Normalised Score (Min-Max)

Doc 1

30

0.25

Doc 2

50

0.75

Doc 3

40

0.50

After normalisation, these values are used in the final document weighting calculations, ensuring consistent assessment criteria.

Conclusion

By incorporating normalisation into Document Criteria Analysis, Orthogramic ensures a structured and unbiased document evaluation process.