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  1. Relevance: Users determine how closely the domain data aligns with the Organization's strategic goals. Ratings range from "Very High" (meets/exceeds Level 5 standards) to "Very Low" (meets Level 1 standards), with an option for "Incomplete" if no relevant data exists.

  2. Quality: This assesses the documentation's adherence to industry standards, specifically ISO 9001 for documents. Ratings span from "Very High" (meets/exceeds Level 5 standards) to "Very Low" (meets Level 1 standards), with "Incomplete" indicating non-compliance with any standard. For details, see: https://orthogramic.atlassian. net/wiki/spaces/OUG/pages/edit-v2/233078785?draftShareId=13f5f7a2-d3bb-4d7d-bee5-6647f2aeed12#Assessing-document-quality-in-terms-of-ISO-9001

  3. Quantity: Users evaluate the comprehensiveness of the documentation against ISO 9001 for documents requirements. The scale goes from "Very High" (meets/exceeds Level 5 standards) to "Very Low" (meeting Level 1 requirements), with "Incomplete" for insufficient documentation.

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Quality assessment criteria

Category

Subcategory

Description

Yes/No

Structure and Content

Quality Manual

Included and comprehensive

Quality Policy and Objectives

Clearly stated

Procedures and Work Instructions

Detailed and complete

Control of Documented Information

Approval

Document approved for use

Review and Update

Regularly reviewed and updated

Identification and Distribution

Clearly identified and appropriately distributed

Accessibility and Storage

Accessibility

Easily accessible to relevant personnel

Storage and Protection

Properly stored and protected

Retention and Disposal

Retention

Retained for required period

Disposal

Proper disposal procedures in place

Accuracy and Currency

Accuracy

Accurate and error-free

Currency

Up-to-date with recent changes

Compliance

Regulatory Requirements

Compliant with relevant regulations

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  • The normalised criteria scores serve as inputs for Document Weighting, ensuring the weighted score computation remains consistent across document evaluations.

  • By normalising scores before weighting, the document evaluation process maintains robustness, preventing bias due to variations in document characteristics.

Example

Document

Raw Score (Criterion A)

Normalised Score (Min-Max)

Doc 1

30

0.25

Doc 2

50

0.75

Doc 3

40

0.50

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