Page Comparison

Domain

Attribute

Description

Example

Stakeholders

Title

The name or title of the stakeholder.

Customers

Stakeholders

Type

Whether the stakeholder is

Internal, External, Ministerial

Stakeholders

Description

A detailed explanation of the stakeholder group.

Individuals or entities that purchase and use the organization's products.

Stakeholders

Role

Defined responsibilities and interests of the stakeholder.

Provide feedback, influence product development

Stakeholders

Organizational Unit

The organizational unit(s) to which the stakeholder is most closely linked.

Sales and Marketing

Stakeholders

Engagement Strategies

Plans to communicate and interact with stakeholdersthis stakeholder.

Regular surveys, customer support

Stakeholders

Interest Levels

Degree of influence and interest each stakeholder has in organizational activities.

High influence, high interest

Stakeholders

Inputs

Resources or information stakeholders provide to the organization.

Feedback, purchase data

Stakeholders

Outputs

Benefits or outcomes stakeholders receive from the organization.

Products, support services

Stakeholders

Dependencies

Other stakeholders, processes, or systems that the stakeholder depends on.

Customer support team, product development

Stakeholders

Related Stakeholders

Stakeholders that are related or linked to this stakeholder.

Suppliers, partners

Stakeholders

Performance Indicators

Metrics used to measure the effectiveness of stakeholder engagement.

Customer satisfaction score, net promoter score

Stakeholders

Risks

Potential risks associated with stakeholder engagement.

Negative feedback, customer churn

Stakeholders

Improvement Opportunities

Areas where stakeholder engagement can be enhanced or improved.

Improved communication channels, personalized support

Stakeholders

Strategic Alignment

How the stakeholder aligns with the organization's strategic goals and objectives.

Supports the strategic goal of increasing customer loyalty

Stakeholders

Stakeholder Requirement

A need or expectation from individuals or groups that have an interest in the organization's activities.

User Authentication ensures secure and reliable access to systems for users.

Stakeholders

Parent

A high-level capability that encompasses multiple sub-capabilities or child capabilities. It represents a broad area of business functionality.

Customer Management

Stakeholders

Child

A specific capability that falls under a broader parent capability. It represents a more granular aspect of business functionality.

Customer Onboarding

Element

Sub-Element

Description

Example

Stakeholder Requirements

Title

The name or title of the stakeholder requirement.

User Authentication

Stakeholder Requirements

Description

A detailed explanation of the stakeholder requirement.

Requirement for secure and reliable authentication mechanisms for users.

Stakeholder Requirements

Purpose

The intended purpose or benefit of the stakeholder requirement.

To ensure security and protect user data.

Stakeholder Requirements

Owner

The individual or team responsible for fulfilling the requirement.

Security Team

Stakeholder Requirements

Organizational Unit

The organizational unit(s) impacted by the requirement.

IT, User Experience

Stakeholder Requirements

Acceptance Criteria

The criteria for accepting the stakeholder requirement.

Successful login without security breaches, Multi-Factor Authentication enabled

Stakeholder Requirements

Dependencies

The dependencies related to the stakeholder requirement.

Integration with existing security infrastructure, User Training

Stakeholder Requirements

Regulatory Compliance

The regulatory requirements associated with the stakeholder requirement.

GDPR, HIPAA